Lizcon Corporation March 2024-May 2025 Sales Associate Part-time Search Leads for Prospecting, contact leads, and engage with them. Manage Appointment and Encode correct details for Verification. Complete subscriber payment. Vexity, Virtually Incredible (WFH) January 2023-December 2023 Lead Generation Analyst, Customer Service Working with Local Filipinos in lead generation Manage lead data and documentation Provide Customer service to foreign callers Manage call handling to engage well with callers. The Results Companies, Synchrony Financial, and Teletech, Leads R Us October 2019 - March 2021 Customer Service Answered product and service questions Manage large amounts of inbound and outbound calls promptly Identify customers' needs, clarify information, research every issue, and provide solutions and/or alternatives The Results Companies September 2016 – May 20117 Customer Service Representative Managed direct-to-customer enrollment transactions. Engaged in member retention on the plan. Received calls from healthcare plan members for their plan needs. Managed call from member to be redirected to the correct department. Cariño and Sons Agri-Dev;…Inc. Philippines By San Miguel Food Incorporation February 2015 – March 2016 Warehouse Foreman & Encoder Managed manpower for daily warehouse operations. Supervised warehouse checker in issuing poultry products. Monitoring every daily inventory. Encoded product entry for warehouse final inventory. Transacted product issuance through the SAP application. MV Fozi (Limassol, Cyprus, Europe) July 2, 2011 - July 21, 2014 Yacht Attendant/Housekeeper Maintained the cleanliness of the MV Fozi private yacht. Cleaned all areas of the yacht, especially the toilets, guest cabin, kitchen, and master bedroom. Maintained the cleanliness of the engine room. Maintained the cleanliness of the employer's house. Paper Moon Gift Wrap ( Kingdom of Saudi Arabia ) September 2002 – March 2007 Supervisor, Customer service, Cashier, Warehouse Merchandiser, and Gift Wrapper Handled phone calls for customer product inquiries and orders. Managed customer concerns and complaints. Retained unsatisfied customers to avail the company's products and services. Received and checked stock delivery and availability. Warehouse management of stock and material sorting. Dealt with customer requests and complaints Evaluated staff cashier transactions.. Done creative gift wrap.