Dynamic and adaptable operations professional with 7+ years of experience in administration, team leadership, compliance, and finance across Pakistan’s corporate sector. BS in Banking & Finance graduate with a proven ability to streamline processes, lead teams under pressure, and maintain high standards of safety and quality. Passionate about people development, operational excellence, and creating inclusive work environments. *Work Experience* 1. *Senior Supervisor | Mak and Sons* – 2 years - Supervised daily operations and staff performance to meet KPIs - Implemented process checks that improved efficiency and reduced errors - Coordinated between departments to ensure smooth workflow 2. *Admin Assistant* – 2 years - Managed office operations, records, and internal communication - Supported management with reporting, scheduling, and documentation - Improved filing and compliance systems for faster retrieval 3. *Team Leader | Jubilee Family Takaful* – 6 months - Led a sales/service team, set targets, and coached team members - Monitored performance metrics and delivered training sessions - Built a collaborative team culture focused on customer service 4. *Pakistan Tobacco Company* – 3 years - Gained strong foundation in corporate operations, compliance, and SOP adherence - Worked in a fast-paced, regulated environment with strict quality standards *Certifications* - *TEFL Certificate* – English teaching & communication skills - *BLS & ACLS* – Basic + Advanced Life Support - *COSHH Risk Assessor & COSHH Risk Manager* – Hazard and chemical safety - *Dyslexia Awareness* – Inclusive learning and support strategies - *ISO 27001* – Information security management systems *Core Skills* Team Leadership | Operations Management | Risk Assessment & Compliance | Process Improvement | Staff Training & Mentoring | Admin & Documentation | Co