Results-driven operations and communications professional with 15+ years of international experience across entrepreneurship, hospitality, quality assurance, infrastructure management, and public affairs in the U.S. and Vietnam. I have led multi-location business operations, managed cross-functional teams, and supported multimillion-dollar projects requiring strong operational execution, stakeholder coordination, and regulatory compliance. I co-founded and helped expand Sushibar Hanoi from a single startup restaurant into a successful four-location operation serving hundreds of customers daily over more than a decade. My responsibilities included branding, customer experience strategy, operational coordination, marketing initiatives, and team leadership that contributed to long-term business growth and sustainability. My experience also includes directing communication and stakeholder initiatives for governmental and public-sector projects in Vietnam, managing multidisciplinary teams, and coordinating campaigns involving agencies, media partners, and institutional stakeholders. In project management and operational leadership roles, I supervised contractors, vendors, engineers, and cross-border operational teams across construction and entertainment infrastructure projects. Most recently, I supported quality assurance operations at Simmons Foods within a USDA-regulated manufacturing environment, focusing on compliance, food safety procedures, corrective actions, documentation, and employee training. My background combines entrepreneurial leadership with operational discipline, allowing me to adapt across industries while maintaining a strong focus on efficiency, collaboration, and organizational growth.